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Colin Nash

A documentation leader with over a decade of experience building scalable content and compliance strategies for AI and SaaS. I transform documentation into a strategic asset—driving enterprise sales, enabling ISO 27001 and GDPR certification, and improving customer experience, without relying on marketing.

Approach to documentation

  1. Architecture first. I design documentation stacks with a docs-as-code approach. Automated pipelines and single sources of truth eliminate silos, enforce consistency, and enable contributions across teams without sacrificing quality.

  2. Compliance as growth enabler. I guide organizations through ISO 27001 and GDPR certifications by building audit-ready evidence and durable policy frameworks. These documentation systems unlock enterprise contracts and support long-term regulatory trust.

  3. Content as product. I approach documentation like software: observable, testable, and scalable. Analytics drive continuous improvements that reduce friction, support compliance, and improve the overall user experience.

Compliance and documentation leadership

Directed ISO 27001 and GDPR documentation efforts at AiFi and in contract consulting projects. Led cross-functional collaboration to create audit-ready evidence, establish long-term policy frameworks, and secure successful certifications.

ISO 27001GDPRComplianceSecurity

Content and publishing team leadership

Built and led AiFi’s content and publishing function, designing CI pipelines, release schedules, and versioning systems for internal and external documentation. Established scalable processes that aligned with enterprise needs.

LeadershipCI/CDDocs-as-CodeStrategy

Documentation platform migration

Managed the full migration from GitBook to Docusaurus at Cinchy. Designed and implemented Azure-based builds, integrated search, transposed source material, and created custom React components for a tailored developer experience.

DocusaurusReactMigrationAzure

Automated documentation architecture

Developed a reference architecture at Cinchy to single-source content directly from backend data. Automated the generation of reference tables, improving accuracy, consistency, and efficiency across documentation workflows.

AutomationInformation ArchitectureSingle-Sourcing

Documentation process and advocacy

At Unity Technologies, championed docs-as-product practices and agile workflows. Partnered with QA, Tools, and Product teams to improve release processes for API and user documentation, raising both quality and velocity.

Process ImprovementAgileAdvocacyAPI Docs

Developer documentation for cloud 3d engine

Joined 3dverse as a core contributor to lead documentation for the launch of a real-time, cloud-native 3D engine. Built scalable tooling, authored API documentation, and delivered the initial developer guides.

StartupsCloud-NativeDeveloper GuidesAPI Docs

For a more detailed career history, please visit my LinkedIn Profile.